At this time, we don’t Use a individual application for Apple customers. On the other hand, our cell Variation can fulfill all your needs. It runs smoothly on iPhones and iPads.
Received a ticket about a login glitch? The brand new "advised posts" module promptly factors you or your consumer to your KB article that types it out. No extra digging through a mountain of article content.
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Jitbit comes along with a designed-in Know-how Base, report builder and an asset administration module that tracks your business's personal computers and network products.
We surveyed a hundred+ companies throughout industries and departments to Learn how businesses are prioritizing LCAP.
We continuously Focus on enhancing our services and adding new functions. That’s why we update the appliance regularly to extend our activity library and sportsbook.
Many of the options explained above perform appreciably superior Should you have a Expertise Base. But what if you are just getting started and all you've got are solved aid tickets? Go to any one of them and talk to GPT to create an article in your case. Create your KB over time with negligible effort and hard work!
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You are able to manually Log off from the Harmony Portal. If you do not Sign off, the Harmony Portal will immediately log you out immediately after 4 several hours of inactivity. The 4 several hours of inactivity relies about the user info saved inside your browser's community storage.
The ticket checklist updates in authentic-time. You don't at any time must refresh the webpage - the information is usually updated, displaying handy popups as new tickets get there.
Your Email (Consumer Title) is the e-mail tackle that you choose to accustomed to sign up your Harmony account and can't be changed via this area.
You will find almost nothing very as gratifying as figuring out a hazardous performance problem and squashing it similar to a bug. Which is just what exactly we did just lately at Jitbit, and we're quite excited about it.
A consumer results in a ticket utilizing the self-service portal, the Dwell-chat widget on your internet site or by sending an e-mail to the assist mailbox.