Moreover, to Get hold of our staff, it is possible to subscribe into the Telegram channel and chat with other gamers and guidance administrators.
Go to your helpdesk account URL - like companyABC.jitbit.com - and login from there. In the event you've frequented your helpdesk on this product in advance of, basically go to our Web-site homepage and you may see a "login" button at the very best. If you do not know your helpdesk URL, make sure you ask your administrator.
To switch the active Business inside the Harmony Portal, click the Business dropdown and choose A different Business:
Jitbit Helpdesk includes an integrated concept board For each and every ticket. Below customers and specialists can article updates and interact with each other by using e-mail or the web app privately or publicly.
Just in case you have lost your password, use the "forgot password" hyperlink underneath the shape, enter your email and reset your password.
Certainly, but only in the course of the handshake phase. The two browsers really need to exchange some magic quantities just before they might uncover one another. So we wrote a small signaling server to assist with that (as well as control "rooms"). See yourself: just take a look at this site's source code, It truly is jita bet all there ;)
This is often your playground to guideline ChatGPT for certain requests. Say, you should politely change down a function request, you are able to tune the AI to whip up a courteous and clear 'no can do'. It is really all about earning the AI vibe Along with the ticket's tune, guaranteeing a far more customized and spot-on interaction.
Incredibly affordable and all ideas involve totally free updates inside of one yr and discounted upgrades afterwards.
As your SaaS software balloons in measurement and complexity, you're smacked right within the face with what I connect with "The SaaS Paradox" - wherever ninety% of your respective operate, blood, sweat, and tears grow to be totally invisible to the clients. Let's stop working this thankless iceberg of hard work:
On conserving the new password, you continue to be logged in just in the current browser application or browser manner (if using A non-public browser manner such as Google Chrome's incognito method).
Jitbit features the next variety of IT help software - an internet software that helps you to Manage and control aid tickets from consumers and employees.
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Automation/macros motor - Build sophisticated workflows applying our quick "if this - try this" motor. This is an illustration induce-motion: "If your ticket will become overdue send out an HTTP-ask for to an exterior URL"